Job: IT Manager

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Jobing Description

Location: Miami Beach, FL
Description

Department Mission Statement
Responsible for the efficient operation and maintenance of all computer systems and personal computers within the hotel.

Job Purpose
Responsible for the technical support, efficient operation, and maintenance of all Information Technology within the hotel.

Skills / Requirements

Minimum Requirements

• Minimum 5 years managing complex computer systems, preferably in hotels.
• Must have knowledge of cabling, computer networking equipment and operating systems, personal computer and server hardware, data communications equipment and protocols and Microsoft office administration applications.
• Excellent communication skills, both written and oral.

• Ensure critical systems, specifically Front Office Property Management System, Call Accounting and Food & Beverage point of sale computer systems, are available and operating effectively at all times.
• Establish and maintain user procedures and hardware familiarization for all systems.
• Ensure effective support for other systems, including back office, sales & catering and human resources applications.
• Establish and maintain backup procedures for all systems to ensure protection from loss of data.
• Maintain software inventory for license purposes.
• Perform tracking and renewal of system warranties.
• Maintain accurate records of system files, software and hardware problems and service requirements.
• In addition, other duties may be required as directed by your Manager.